NEW PATIENT CENTER

We know you have options when choosing your pet’s veterinary care provider. Thank you for considering us for that care.

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Welcome New Clients!

Here you’ll find online forms for everything related to our clinic as well as important information, such as what to expect on your visit.

ABOUT OUR HOURS

While we open at 7:30am Monday – Friday, we do not have a doctor on premises until 8am. Our doors open at 7:30am to accept surgery drop-offs, technician appointments, pharmacy pickups, etc. If you need to speak to a doctor, please be advised that they will not be available until 8am.

Our hours are:
Monday – Friday: 7:30am – 6pm (Doctor available at 8am)
Saturday: 8am – 12pm
Sunday: Closed

Please note that check-ins must arrive 30 minutes prior to closing.

WHAT TO EXPECT

In your search for a veterinary facility, we believe you should expect high-quality care as well as great service. Our goal has been to assemble a veterinary health care team committed to providing exceptional client service and veterinary health care. Our commitment to you is to continue to offer our excellent service as well as a state-of-the-art veterinary facility.

Your pet’s annual vet check-up will include a comprehensive physical exam, with a thorough investigation of your pet’s head, body and tail, and all his assorted cavities. Because even the most cooperative pet may not readily go-along with a tooth and gum brushing, an annual cleaning by your veterinarian may be in order. Like you, your pet can lose his teeth due to decay and neglect. It’s a good idea to keep an accurate medical diary of the procedures and vaccinations your pet receives at the vet and notes on things like your pet’s elimination habits and any physical changes or unusual occurrences. Keep track of small shifts in your pet’s behavior, including urinary marking habits and mood swings, along with diet and routine modifications. Take this notebook when you visit the vet. These seemingly unrelated occurrences may help explain the results of your pet’s medical tests. If you ever need to change vets in the future, it’s good to have this journal to provide a complete medical history.

Choose a veterinarian who is calm, compassionate, and willing to explain all the procedures your pet undergoes. Try to find a vet with whom both you and your pet feel comfortable. Choose a clinic with qualified staff and facilities to undertake surgery and perform procedures requiring anesthesia, such as teeth cleaning. Due to the general risks inherent to anesthesia (especially for very old, very young, or very ill pets), your veterinarian will likely suggest a few exams. These may include a chest X-ray as well as blood and urine lab work before your pet is anesthetized. During the procedure, they may need an IV drip, and in some cases, antibiotics may be necessary before and after.

Dr. Rief may refer you to a specialist if your pet must undergo a procedure that requires more precise knowledge and experience. Specialists are veterinarians who have completed advanced studies in specialties such as internal medicine, surgery, and emergency care.

VETERINARY RESOURCES

Parkview Animal Hospital is aware of the vast amount of information available on the internet. Our team has taken the time and evaluated the following sites below. We trust the information from the listed websites and want to make sure you have all the info you need, as you are our valued client and member of our family.

American Animal Hospital Association
www.aaha.org

American Board of Veterinary Practitioners
www.abvp.com

American College of Veterinary Internal Medicine
www.acvim.org

American Kennel Club
www.akc.org

American Veterinary Medical Association
www.avma.org

Association of American Veterinary Medical Colleges
www.aavmc.org

Agility Information
www.cleanrun.com

Center for Veterinary Medicine – U.S. Food and Drug Administration
https://www.fda.gov/animal-veterinary

PAYMENT OPTIONS
  • Payment is expected when services are rendered. We do not bill to focus on our patients’ needs, customer service, and minimizing costs.

  • We accept debit cards, credit cards (Visa, Mastercard, Discover, American Express), checks, and cash. All cards must be signed by the owner of the card.

  • When unexpected illness strikes a pet, unexpected expense strikes as well. Parkview Animal Hospital understands this and can make some special arrangements through the CareCredit program. It takes just five minutes to complete an application and will allow you to break down your payment into six monthly installments. You can either apply at our hospital, where we’ll call in your application over the phone for immediate approval, or apply yourself online at: www.CareCredit.com.

    Highlights of the CareCredit program:

    • Low Monthly Payments (3% of the Total Balance)
    • Interest-Free For 6 Months
    • Determine Approval in a Few Minutes
    • No Annual Fee

    4. We now partner with Scratchpay to offer you friendly and straightforward payment plan options. Scratchpay is not a credit card; instead, it is a simple and transparent payment plan with fixed, monthly payments. To apply, go to https://scratchpay.com/consumer?clinic_id=10016 and fill out the required information.

    Highlights of Scratchpay program:

    • No hard credit check to see what plan you qualify for
      • Three plan choices: 
        • Three months, 0% APR invoice plan
        • 12-month payment plan, interest rate varies by client
        • 24-month payment plan, interest rate varies by client
    • Same day approval in minutes
    • High approval rates compared to other similar programs
    • No hidden fees, no prepayment penalty, no deferred interest, no surprises!

    Insurance For Your Pets

    Another popular option for your family and pet is insurance coverage. To learn more, please visit the following pet insurance websites.

PET WELLNESS PROGRAM

Parkview Animal Hospital offers a progressive new approach to veterinary care. Our Wellness Program embraces a focus on preventative medicine based on the specific life-stage of your pet. Each patient is assessed individually based on factors such as species, breed, age, and environmental challenges. Next, we offer recommendations for prevention, nutrition, and diagnostic work-ups appropriate for your pet. Our role is to educate you on those procedures and medications, especially beneficial for your pet. This allows us to be more flexible with our recommendations and gives you more control of your pets’ healthcare.

The key to Parkview Animal Hospital Wellness Program is an emphasis on the annual health examination. Each year, when your pet comes in, they will receive a comprehensive physical exam and age-appropriate ancillary diagnostics (such as blood pressure screening, parasite tests, and blood work) to screen for early signs of disease.]

For participants in the Parkview Animal Hospital Wellness Program, any vaccinations due at the annual exam will be given at current participant rates. Patients with health-related concerns will be recommended more advanced diagnostics when needed. More frequent re-evaluations will most likely become necessary for those pets with ongoing illnesses.

Please contact us for more information or to enroll your pet in the Parkview Animal Hospital Wellness Program.